Call Sales (freephone): 0808 1686 777
Call Support: 0333 0142 700

Contact us

We welcome your feedback to help us to continue to provide our customers with the best possible experience.


  • Email sales

    Please note:We cannot service Technical Support, Account Closures or Billing queries on this email address, we are unable to respond to any requests of this nature via the Sales Team.

  • Sales freephone helpline

    +44 (0)808 1686 777


Stay Safe Online

For security reasons please do not transmit details of any credit/debit card using any of the following methods as the security cannot be guaranteed:

  • By fax
  • Through the post
  • Via any electronic means e.g. email, chat, social media
  • In support tickets

Please use your customer control panel for managing credit/debit cards.

Press Contact:

Domain Owners (Registrants)

If your domain name is shown as being on the LIVEDOMAINS tag when doing a WHOIS query via this confirms that Fasthosts Internet Limited are the registrar for your domain name.

If you do not currently hold an account directly with Fasthosts:

For General Enquiries please click here

To raise a Complaint please click here

You will receive a response to your enquiry or complaint within the next 3 working days.

Fasthosts Internet Ltd
Discovery House
154 Southgate Street
United Kingdom

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  • Switchboard

    +44 (0)1452 541 285

Report Misuse:

To report suspected misuse of Fasthosts' systems, including email spam, please follow our guidelines.

Domain Release Process:

If you have purchased a domain through one of our resellers and are experiencing issues contacting them, please follow our domain release procedure.

Closing an account or package

How can I close my account or hosting package?

You can request closure of your account, or any services by calling our dedicated cancellation team. Our cancellations team are available by phone, Monday to Friday 8:00am to 6:00pm by calling
01452 561858. You must ensure you have your account password before calling us.

You must ensure you have full and up to date backups of any data before submitting a closure request. When an account is cancelled, your wesbite and any email addresses associated with the domain name(s) on your account will stop working. Any data associated with that hosting package (including web pages, databases, e-mail configuration and storage) will be permanently deleted from our servers.

24/7 Support

Our services are so reliable that over 90% of our customers never need to contact us.

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© 1999-2014 Fasthosts Internet ltd. All rights reserved.

Fasthosts is the trading name of Fasthosts Internet Limited. Company registration No. 3656438. Registered in England and Wales.
VAT No. 720821857. Registered office: Discovery House, 154 Southgate Street, Gloucester, GL1 2EX, United Kingdom.
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