Call Sales (freephone): 0808 1686 777
Call Support: 0333 0142 700
 

Support

Sales

  • Sales freephone helpline
    +44 (0)808 1686 777
  • Please note: We cannot service Technical Support, Account Closures or Billing queries on this email address, we are unable to respond to any requests of this nature via the Sales Team.

Press contact

 
Fasthosts Internet Ltd
Discovery House
154 Southgate Street
Gloucester
GL1 2EX
United Kingdom
+44 (0)1452 541 285
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Stay safe online

For security reasons please DO NOT transmit details of any credit/debit card using any of the following methods as the security cannot be guaranteed:

  • By fax
  • Through the post
  • Via any electronic means e.g. email, chat, social media
  • In support tickets

Please use your customer control panel for managing credit/debit cards.

Domain owners (Registrants)

If your domain name is shown as being on the LIVEDOMAINS tag when doing a WHOIS query via www.nic.uk this confirms that Fasthosts Internet Limited are the registrar for your domain name.

If you do not currently hold an account directly with Fasthosts:

For general enquiries To raise a complaint

You will receive a response to your enquiry or complaint within the next 3 working days.

 
 
Domain release process If you have purchased a domain through one of our resellers and are experiencing issues contacting them, please follow our domain release procedure
   
Report misuse To report suspected misuse of Fasthosts' systems, including email spam, please follow our guidelines.
   
Copyright / Trademark infringement To report suspected copyright or trademark infringement please submit your complaint
   
Closing an account or package You can request closure of your account, or any services by calling our dedicated cancellation team. Our cancellations team are available by phone, Monday to Friday 8:00am to 6:00pm by calling 01452 561858. You must ensure you have your account password before calling us.
Further info
24/7 Support

Our services are so reliable that over 90% of our customers never need to contact us.

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© 1999-2014 Fasthosts Internet ltd. All rights reserved.

Fasthosts is the trading name of Fasthosts Internet Limited. Company registration No. 3656438. Registered in England and Wales.
VAT No. 720821857. Registered office: Discovery House, 154 Southgate Street, Gloucester, GL1 2EX, United Kingdom.
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