We welcome your feedback to help us to continue to provide our customers with the best possible experience.
Please note:We cannot service Technical Support, Account Closures or Billing queries on this email address, we are unable to respond to any requests of this nature via the Sales Team.
Stay Safe Online
For security reasons please do not transmit details of any credit/debit card using any of the following methods as the security cannot be guaranteed:
- By fax
- Through the post
- Via any electronic means e.g. email, chat, social media
- In support tickets
Please use your customer control panel for managing credit/debit cards.
Email press contact
Domain Release Process:
If you have purchased a domain through one of our resellers and are experiencing issues contacting them, please follow our domain release procedure.
To report suspected misuse of Fasthosts' systems, including email spam, please follow our guidelines.
Domain Owners (Registrants)
If your domain name is shown as being on the LIVEDOMAINS tag when doing a WHOIS query via www.nic.uk this confirms that Fasthosts Internet Limited are the registrar for your domain name.
If you do not currently hold an account directly with Fasthosts:
For General Enquiries please click here
To raise a Complaint please click here
You will receive a response to your enquiry or complaint within the next 3 working days.