Dedicated server service (SLA)
Thanks to our multiple redundant internet connections, Fasthosts are so confident that your dedicated server will experience the highest levels of up-time, that if your server does experience downtime, we'll refund your money.
The highest levels of uptime are your guarantee
If ever our internet connectivity fails to meet the 99.99% up-time guarantee for your dedicated server, you'll be eligible to claim for one day's service fee for every hour that your server is unavailable.
But don't hold your breath - our track record is formidable when it comes to up-time and we'll be doing everything we can to keep your server operating at its optimum level in our dedicated UK data centre.
Please note: If we cannot fulfil this dedicated server SLA, any compensation will be limited to the total fees that you have prepaid, excluding setup fees.
Contact us via our support website if you need further details.
Or call sales on: 0808 1686 777
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- “Control panel is easy to use and the whole business has been very stress free."
- "Thanks for the speedy access to my hosting." Chris Starkings - The CK Group
- "Very good service, helpful friendly staff, great prices. Not got a bad word to say."
