Thanks to our multiple redundant internet connections, Fasthosts are so confident that your dedicated server will experience the highest levels of up-time, that if your server does experience downtime, we'll refund your money.
If ever our internet connectivity fails to meet the 99.99% up-time guarantee for your dedicated server, you'll be eligible to claim for one day's service fee for every hour that your server is unavailable.
But don't hold your breath - our track record is formidable when it comes to up-time and we'll be doing everything we can to keep your server operating at its optimum level in our dedicated UK data centre.
Please note: If we cannot fulfil this dedicated server SLA, any compensation will be limited to the total fees that you have prepaid, excluding setup fees.
Contact us via our support website if you need further details.
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or call our sales team on 0808 1686 777
Our services are so reliable that over 90% of our customers never need to contact us.
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Fasthosts is the trading name of Fasthosts Internet Limited. Company registration No. 3656438. Registered in England and Wales.
VAT No. 720821857. Registered office: Discovery House, 154 Southgate Street, Gloucester, GL1 2EX, United Kingdom.