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We're so confident in the resilience of our dedicated servers that we offer a 99.9% internet connectivity uptime guarantee. Dedicated server SLA

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Server Climate Fire Ups Generators Security

• 1 Server racks
• 2 Climate control
• 3 Fire suppression
• 4 UPS systems
• 5 Backup generators
• 6 Security

The ultimate internet environment

Based in Gloucester, in the heart of England, our two secure data centres house thousands of the latest web and mail servers, maintained 24x7 by our expert team of engineers.

Every possible consideration is made for dedicated servers to operate to their full potential, so they can deliver the highest possible levels of uptime and security.

Unrivalled connectivity - plugged directly to the backbone of the internet, every server enjoys a fully redundant Tier 1 connection so our customers never experience slow-down or service interruptions.

The safest place for your dedicated server

Ultimate security

Data centre access is strictly limited to security-cleared personnel, controlled by extensive CCTV monitoring and state-of-the-art access control systems.

• CCTV covers all areas of the data centres and corporate offices.
• Highly experienced security guards on duty 24x7x365.
• Access control requiring swipe-card, multiple digit PIN, finger-print plus accurate weight matching, ensuring absolutely no access to unauthorised personnel.

Climate controlled environment

Extensive environmental controls are employed to make sure your dedicated server works to its full potential and delivers high performance day-in, day-out.

• Our multi-million pound Denco system ensures that the data centre climate is monitored and adjusted to perfection at all times.
• Top of the line air-conditioning units.
• Humidity analysers and accurate temperature monitors.
• Fire suppression equipment – if the worst should happen, FM-200 gas is discharged within just 2 seconds to suppress the affected area.

Uninterruptible power supply

Our data centres use the most advanced APC X UPS system available, providing uninterruptible power to your dedicated server. In the case of a power outage, the power supply is switched instantly (with absolutely no interruption) to a diesel generator capable of running the data centres for 30 days.

Monitoring

In addition to our sophisticated monitoring systems, we have a team of expert engineers monitoring the data centres 24 hours a day, ensuring that any potential issues with the platform are prevented before they can even happen.

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