This is an opportunity to discover what real Fasthosts customers think of our products and services. Fasthosts are committed to being open and honest, that's why we share all the reviews.
When you use domain name credits to pay for domains I would like to see a record of this transaction somewhere so that I can keep tabs on how my credits are used.
Nigel Freeney - http://www.rgdesign.co.uk/rating
Thanks for this suggestion. We had a few customers give similar feedback which is why we've added a new feature in the control panel to view Domain Credits. If you go to the "Billing" --> "Payment Options" --> "Domain Credits" you can view credits there.
Great service from Fasthosts. Sites rarely experience a problem, adn any issue is quickly fixed. I would rate them as 100% in terms of service and support I host several sites with Fasthosts and would not change lightly - why change something that works well!
Chris Chapman - http://www.alpha-photographic.com/rating
Great to read that you're pleased with the service and thank you for choosing to host with us.
I receive timely, polite and correct information, which always resolves any issues I have. Exactly as I would expect and require - well done.
Thanks for your review Douglas. Glad to hear your pleased with the service.
All the best,
The context of my review is from the standpoint of being "nervous" around IT. Whilst app's is my comfort zone all is most definitely not. My appreciation of the service Fashosts offers me is that they dealt with me with patience and professionalism. At no time was I made to feel inadequate or embarrassed. An excellent experience – especially in the days when so many have little time to give to those who are not up to speed with IT issues.
John Driscoll -http://www.coachingforperformance.co.uk/rating
Glad to read that you've found your experience with our teams to be a smooth and effective one.
The service and help from fasthosts has been brilliant. I would reccomend them to anyone. Very polite and above all patient!
Mary Fuller -http://www.farwestboardingcattery.co.uk/Domains rating
Great to read that you're happy with the service. We're working hard to improve to ensure that our customers receive even better service and products.
How good to have a friendly, enthusiastic and very interested support guy at Fasthosts, to guide me through the problem! Thank you TeamFasthosts!!
Susie Haskell -http://www.corporate-gifts.co.uk/Domains rating
Brilliant to hear that you've found our support team to be helpful and friendly. I'll pass your comments onto the team.
Our services are so reliable that over 90% of our customers never need to contact us.
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Fasthosts is the trading name of Fasthosts Internet Limited. Company registration No. 3656438. Registered in England and Wales.
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