This is an opportunity to discover what real Fasthosts customers think of our products and services. Fasthosts are committed to being open and honest, that's why we share all the reviews.
I've been with Fasthosts for over ten years now and I have seen them go from strength to strength. When I recently had a problem with a mailbox - which turned out to be an oversight on my part - I was truly blown away at the technical competency of the support analyst who promptly resolved my issue. Thank you!
Thanks for your loyalty Peter and great to hear you had a good support experience.
All the best,
We have been hosting a number of websites with Fasthosts for over 10 years. Fasthosts reseller technical support team are always brilliant at helping with any technical issues quickly , professionally and in a very friendly manner - and they are in the UK! Would definitely recommend them!
Debbie Wren - http://www.littlecupcakeboxes.co.ukrating
Thank you for being such a loyal customer with us and it's brilliant to read that you would recommend us, we really appreciate it.
Service has been excellent. Disappointed, though that I have been paying a whacking monthly charge which has remained at a high rate even though new products have come in which have been much cheaper for the same service.
Thank you for your loyalty to us and I'm pleased you think the service is excellent. Whilst we have brought out
lower cost packages to compete with the changing marketplace we do try and add value to the purchase you made originally.
Such as improving the control panels, making the server infrastructure more reliable, offering new channels of support
such as Twitter and Facebook, and providing helpful blog content. Where we can reduce prices to existing customers we do
and as a small gesture of goodwill I have refunded your latest hosting charge.
Having been with Fasthosts for many years, a web developer asked me to switch to their hosting platform which I reluctantly did. Some 12 months later I am happy to say that I am back where I belong at Fasthosts getting great support and excellent customer service, it's good to be back!
Kate Watsonrating Web Hosting
The site builder is good and easy to use, except for the tables. A 'delete this item' would be good once you click onto them as on other elements, but also I couldn't find how to align a table differently on a page (e.g. centrally or on the right of the page). Also, I would like to be able to adjust the amount of space around pictures. Even with what is referred to as space around them, the text is still far too close and it looks odd.
Keren Morris -rating
Hi Keren, If you are having some problems with Sitebuilder and would like to have a chat with us we are just a phone call away.
The support team are available 24.7 on 0844 583 077 and we'll happily run through these issues with you.
I rarely need to call support but when I do its quick & efficient & the team are knowledgable & friendly. What more could I wish for! more than happy to act as a reference for other new clients. Regards Paul
Paul Bennett - http://www.blackoak-solutions-ltd.co.uk/rating
Fantastic to read that you're really pleased with the service.
Thanks for spending a moment to review us.
Our services are so reliable that over 90% of our customers never need to contact us.
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Fasthosts is the trading name of Fasthosts Internet Limited. Company registration No. 3656438. Registered in England and Wales.
VAT No. 720821857. Registered office: Discovery House, 154 Southgate Street, Gloucester, GL1 2EX, United Kingdom.