Web mail for Standard and Advanced mailboxes

You can access the Webmail service and check your emails from any web browser.

Log in to Webmail

Step 1: Visit https://www.fasthosts.co.uk/login/webmail

Quick tip: You can also use webmail followed by your domain name. For example if your domain is bobsdomain.co.uk then enter http://webmail.bobsdomain.co.uk.

Step 2: Enter your email address and the mailbox password in the text boxes provided.

Step 3: Select which interface you wish to use from the drop down menu.

There are three types of Webmail interface, the advanced option which is better for Internet Explorer or Firefox, the Simple version for any modern browser, or the Basic view which has been designed for any other browser.

Step 4: Click the Log in button to access your Webmail.

A brief overview (Advanced mode)

If you are using Internet Explorer or FireFox and chose the Advanced (IE/FF) option from the drop down on the log in page, Webmail may look familiar. It is similar to many email applications, such as Outlook or Thunderbird, with a list of folders on the left of the page, and a toolbar at the top. If you click on the Inbox from the folder list you will see all incoming messages on the account, and if you click an email in the list you will see a preview underneath.

The toolbar at the top of the window will give you instant access to the features you will need, such as creating a new message, accessing your address book of contacts, or searching for messages. With a message selected, you will be able to click the Reply or Forward buttons, or Delete button to move the message to the Trash folder.

You can check for new mail at any time by clicking the Send and Receive button on the toolbar.

A brief overview (Simple or Basic mode)

If you chose the Simple (AJAX Browser) or Basic (Any Browser) option when you logged in, you will be logged straight in to your inbox, and will see a navigation menu on the left. This menu will allow you access to other folders, such as the Trash and Sent items.

You can double click an email from this list to read it, and you will notice the menu on the left will change to give you extra options, such as Reply or Forward, and you can click Delete to move the folder to the Trash. To go back to the previous page, click the Back to Inbox option.

To compose a new email message, click the Compose link at the top of the page, or the icon in the top left corner.

You can check for new mail by clicking Read mail at the top of the page, or the icon in the top left corner of the screen.

Where to get further help

You can get help at any time from Webmails' comprehensive help system, available from the Help menu at the top of the page.

Note: See the article Tips and Tricks for using POP on multiple computers if you are unable to see emails within Webmail that you can see on your local computer.

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