A natural listing is a normal listing within Google's search result - i.e. one that often appears in the middle of the page; not a paid for advert.
Fasthosts guarantee to secure you a natural listing on Google within eight weeks, provided your website complies with the following technical and editorial specifications:
High, Super and Extreme customers that for some reason don't get placed on Google after eight weeks, can request a refund.
This refund is limited to the High package cost of £48.
Customer who qualify for a refund should contact Customer Services.