Fasthosts system status http://www.fasthosts.co.uk/support/ Wed, 23 Jul 2014 08:28:22 +0100 Fasthosts system status updates. http://www.fasthosts.co.uk/ en TLDs In Maintenance Sun, 29 Apr 2012 02:11:18 +0100 Our domain registrar has just announced maintenance windows for the following domain registrations. Domain registrations for affected TLDs will be delayed until service is restored by the provider:<br /><br />.net / .com domains: These TLDs are now restored to full service.<br /><br />.name domains: This TLD is now restored to full service. <br />Status of this entry is Closed PayPal Payment Processing Delays Thu, 05 Apr 2012 02:52:02 +0100 PayPal are currently experiencing a system issue processing payments.<br /><br />Normal service has now been restored to PayPal payment processing. <br />Status of this entry is Closed .eu Registry Maintenance Wed, 28 Mar 2012 06:01:27 GMT .EU maintenance is now complete.<br /><br />Customers will currently be unable to register any .eu domain names.<br /><br />The registrar estimates their maintenance window will terminate at 08:00 <br />Status of this entry is Closed Email connectivity Mon, 20 Feb 2012 22:44:19 GMT Some customers may over the course of the evening experienced intermittent email connectivity for which we apologise.<br /><br />This issue has now been resolved. <br />Status of this entry is Closed .TV registrations. Thu, 16 Feb 2012 23:32:11 GMT Customers will currently be unable to register new or manage existing .TV names due to maintenance currently being conducted by the .TV registry. This maintenance is expected to be completed by 1am 17/02/2012.<br /><br />Normal service has now been restored by the registry. <br />Status of this entry is Closed Sent e-mail delay. Wed, 01 Feb 2012 13:07:45 GMT Customers with Standard or Advanced mailboxes will currently be encountering a delay in their sent messages being received. All e-mails are currently queued for delivery. No mail would have been lost due to this issue.<br /><br />Our engineers are currently investigating the issue and we are sorry for any inconvenience that this causes.<br /><br />This has now been resolved. <br />Status of this entry is Closed BT network connectivity. Wed, 01 Feb 2012 07:36:26 GMT A number of BT customers may experience issues when connecting to our services. From investigations, we understand this to be an networking issue between BT and an upstream provider. We are currently working with all concerned to identify and remedy this issue. We will update this issue once more information is available.<br /><br />This issue is now resolved. <br />Status of this entry is Closed Dedicated Server Connectivity Mon, 30 Jan 2012 17:28:12 GMT Some customers may have experienced a temporary loss of connectivity to their dedicated servers at approximately 16:50 today, lasting up to 5 minutes. We believe that this issue has now been resolved, however investigation into the root cause is ongoing.<br /><br />This issue has now been confirmed as resolved. <br />Status of this entry is Closed Outbound mail delay Mon, 30 Jan 2012 13:24:34 GMT Some customers may currently be experiencing delays of up to 15 minutes when sending mail from Advanced Mailboxes.<br /> <br />This may have affected any mail sent from an email client during the past 30 minutes. These mails are currently queued for delivery and will not have been lost.<br /> <br />We apologise for any inconvenience caused.<br /><br />This issue is now resolved. <br />Status of this entry is Closed Mailbox Administration Thu, 26 Jan 2012 09:39:37 GMT Customers may currently be experiencing delays with the actioning of any changes made to mail accounts via the control panel including the creation of new mailboxes, mailbox upgrades and password changes. Our engineers are investigating this as a priority and we apologise for any inconvenience that this may cause.<br /><br />Update: The root cause of this issue has been identified and addressed but the problem will not be fully resolved until the backlog of changes have cleared. We thank you for your continued patience.<br /><br />Update - 27/01/2012 10:20 - The initially attempted fix did not have the desired result so this issue is still present and being investigated as a priority by our engineers. We apologise for the delay in the resolution of this problem. <br />Status of this entry is Closed