Fri, 30 Jul 2010 07:20:00 +0100 http://www.fasthosts.co.uk/rss/status-whitelabel.rss System status updates. en Wed, 28 Jul 2010 15:50:38 +0100 On Friday the 30th of July between the hours of 05:30 and 05:45, some ADSL customers may be unable to connect to their service. <br /><br />This is due to scheduled maintenance, and is expected to last for approximately 10 minutes. Users who are connected to their ADSL service at that time will be disconnected. <br /><br />On completion of the work affected customers may need to reboot their routers in order to re-connect. <br />Status of this entry is Open Wed, 28 Jul 2010 09:16:57 +0100 Due to maintenance on our SiteBuilder servers customers will be unable to edit or publish their SiteBuilder websites between 01:00 and 07:00 on Thursday 29th July. All published websites will remain unaffected.<br /><br />This maintenance is taking longer than anticipated. We expect this work to be completed at around midday. Please accept our apologies for any inconvenience caused.<br /><br />UPDATE - This maintenance is still in progress. We would like to apologise again for any inconvenience caused and will update this status entry as soon as further information becomes available. <br />Status of this entry is Open Tue, 27 Jul 2010 22:25:38 +0100 Websites hosted on 213.171.218.121 may be intermittently unavailable.<br /><br />Engineers are investigating.<br /><br />This issue is now resolved. <br />Status of this entry is Closed Tue, 27 Jul 2010 18:47:45 +0100 Websites hosted on 213.171.218.121 would have been intermittently unavailable between 18:30 and 18:45.<br /><br />This has now been resolved.<br /><br />19:50 - This issue has reoccured, websites again would have been intermittently unavailable between 19:40 and 19:50. <br />Status of this entry is Closed Mon, 26 Jul 2010 10:33:22 +0100 Sites on Windows web server 213.171.218.34 may currently be unavailable.<br /><br />Engineers are investigating.<br /><br />21:50 - This has now been resolved. <br />Status of this entry is Closed Sat, 24 Jul 2010 16:37:57 +0100 Sites on Windows web server 213.171.218.57 will currently be unavailable.<br /><br />Engineers are investigating.<br /><br />16:40 - This issue was resolved. <br />Status of this entry is Closed Mon, 19 Jul 2010 20:15:30 +0100 Changes to MatrixStats are currently resulting in errors for all customers.<br /><br />Our engineers are currently investigating, and we will update this status entry as soon as more information becomes available.<br /><br />UPDATE :<br />MatrixStats will be unavailable for a short time while engineers perform maintenance on this service.<br /><br />Services will be restored as soon as possible<br /><br />UPDATE : This issue has now been resolved. <br />Status of this entry is Closed