http://www.fasthosts.co.uk/support/ Fri, 03 Sep 2010 00:50:00 +0100 Fasthosts system status updates. http://www.fasthosts.co.uk/ en Wed, 01 Sep 2010 16:33:47 +0100 Some customers with Exchange mailboxes will currently be unable to connect to retrieve their mail.<br /><br />Our engineers are currently investigating.<br /><br />This issue is now resolved. <br />Status of this entry is Closed Wed, 01 Sep 2010 13:48:40 +0100 Customers may find they are unable to login to our Webmail or SiteBuilder service at present. Our engineers are working to resolve this issue as a priority.<br /><br />This issue is now resolved. <br />Status of this entry is Closed Wed, 01 Sep 2010 07:12:28 +0100 Customers are unable to retrieve new mail from their inbox. Email is being queued for delivery and no messages will be lost as a result of this issue. Our engineers are investigating the cause as a priority and we apologise for any inconvenience caused.<br /><br />Update 09:00 - Our engineers have identified and resolved the issue, and email is now being delivered. However there will still be some delays until all queued emails have been sent.<br /><br />Update 09:30 - All queued mail has been delivered and normal service has resumed. <br />Status of this entry is Closed Sun, 29 Aug 2010 10:42:45 +0100 Some customers may currently be experiencing a delay with incoming emails. Engineers are investigating this issue.<br /><br />Problem resolved 11:55. Mails will now queue as normal. <br />Status of this entry is Closed Sun, 29 Aug 2010 10:35:37 +0100 The email section of the Fasthosts Control Panel is currently unavailable.<br /><br />Engineers are working to resolve this issue.<br /><br />11:15 - The issue has now been resolved. <br />Status of this entry is Closed Mon, 23 Aug 2010 15:49:53 +0100 Our engineers will be conducting maintenance to our shared hosting network on Thursday 26th August between 00:00 and 00:45. As a result of this work a small proportion of customers may find their websites become unavailable for no more than 5 seconds. We apologise for any inconvenience caused.<br /><br />00:50 - This maintenance is now complete. <br />Status of this entry is Closed Sun, 22 Aug 2010 10:47:25 +0100 Control Panel Email settings are currently unavailable.<br /><br />Engineers are working to resolve this issue.<br /><br />11:00 The issue has now been resolved <br />Status of this entry is Closed Thu, 19 Aug 2010 17:32:35 +0100 Our engineers will be conducting maintenance to our network on Saturday 21st August between 00:00 and 01:30. During this work customers will loose connectivity to our services for two periods of between one and five seconds. We apologise for any inconvenience caused.<br /><br />02:20 - This maintenance is now completed. <br />Status of this entry is Closed Wed, 18 Aug 2010 11:52:10 +0100 Webmail access is currently unavailable. <br /><br />In addition some customers may be experiencing reduced performance when accessing their Advanced or Standard mailboxes.<br /><br />Update: Webmail access has been restored, however customers may continue to experience some disruption to the performance of this service.<br /> <br />Work to resolve this issue is ongoing.<br /><br />This issue is now resolved. <br />Status of this entry is Closed Tue, 17 Aug 2010 16:17:16 +0100 Customers may find they are currently unable to access our Webmail service. Our engineers are investigating this issue and we apologise for any inconvenience caused.<br /><br />This issue is now resolved. <br />Status of this entry is Closed