Customer Support
Less than 10% of our customers need to contact us about technical issues. That's because our services are reliable and easy to use. But, if you do need help, rest assured we have experts on hand 24/7/365.
Step 1
Check for known issues
You can find details of known support issues on the system status page. Check the page to see if we're already working on your issue.
Step 2
Search for an answer online
You might find the answer to your question in one of our articles or guides. Over 90% of customers who visit our support site find an answer here.
Step 3
Contact us
You can contact us through your support site or by phone 24 hours a day 365 days a year.
+44 (0)844 5830 777
Please note: if you contact us by phone, please have your account number and password to hand, so we can authenticate you against your account.
- “Control panel is easy to use and the whole business has been very stress free."
- "Thanks for the speedy access to my hosting." Chris Starkings - The CK Group
- "Very good service, helpful friendly staff, great prices. Not got a bad word to say."
