The Role

We are seeking a Data Centre Operative to join our Data Centre Team, helping to support the day to day operational running, maintaining and installation of the Fasthosts Server and network platforms. This is a great opportunity to work in a 10,000+ servers large scale datacentre supporting international clients.

Duties and responsibilities

Key responsibilities: 

  • Installing new racks, decommissioning old racks
  • Install and upgrade servers within the data centre, including removals.
  • Replace faulty components in equipment within the data centre. (eg change hard disk)
  • Installing/decommissioning of cabling and rack switches
  • Manage Data Centre Incidents and Service Requests and resolve in a timely manner
  • Follow/Review Data Centre procedures
  • Maintaining data centre records

Skills and experience required

Essential: 

  • Good IT equipment hardware support skills
  • Fault finding
  • RAM/HDD/PSU/FANS replacements
  • Upgrading components
  • General understanding of core data centre infrastructure
  • Power distribution
  • UPS
  • Generator
  • Fire Detection
  • Fire Suppression
  • Air Conditioning
  • Excellent organization and communication skills
  • Ability to manage multiple activities
  • Ability to be able to think on your feet and work well under pressure
  • Ability to work well on your own, as well as part of a team
  • Good documentation skills

Desirable: 

  • Experience working within a data centre environment
  • Hardware repair/maintenance qualifications
  • IT skills – eg networking, Linux, Windows
  • Understanding of TCP/IP networks
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