I’ve been working in technology for nearly 20 years, and have been with Fasthosts since 2002. My early experiences included technical support at an ISP in Cardiff and some contract work doing network installations for small businesses in South Wales. I followed a well-trodden path progressing from technical support through server and network engineering.
What were your first few weeks like with Fasthosts?
When I joined it was very much a start-up environment. The company was experiencing explosive growth, and over several years developed from a small disruptive innovator to the UK’s leading web host. It was a fun time, particularly the extravagant parties! From an engineering perspective, it was really interesting solving the technical problems associated with rapid growth, and ensuring our platforms were stable and scalable.
I’ve travelled all over the world to conferences and training sessions
How has your career developed with us?
I’ve had a number of different positions at Fasthosts, I started in technical support, then I worked in second-line operations as an engineer, and then later as a team leader. I specialised in networking from about 2006 and started working through the Cisco certifications. This helped me to progress as a network engineer, then senior network engineer, to my current position leading a team of five network engineers.
Personally, I’ve put a huge amount of time and energy into my technical development, and that’s been matched by Fasthosts in terms of training and resources. With their support I’ve travelled all over the world to conferences and training sessions, and I’ve done data centre deployments with experts in the USA and Germany.
What motivates you to further your career with Fasthosts?
The constantly evolving technology cycle keeps me interested. We’re often looking at emerging tech and figuring out what is relevant for us. Being involved in the design phases of projects is a really interesting place to be. In traditional enterprise networks you don’t typically get as much exposure to the new stuff as you do in a hosting and cloud environment. Being a part of the continued evolution of Fasthosts from start-up to major global business has been a fascinating journey so far.
Is there anything else you think might be of interest to new starters?
If I’m looking to hire a network engineer for my team, I’m looking for them to be inquisitive and curious, and the key thing is for them to have a solid understanding of the fundamentals. There will always be new technology to learn, but if you’ve nailed the fundamentals you’ll find it much easier to keep up with the pace of change.
"One thing I love about being a project manager is that I get to meet everyone in the company"