What our customers think
Quickly resolved my problem and ensured that I could login.
I have had a number of contact with Fasthosts Customer Support due to an issue we had. Each and every person I have spoken to has been helpful, upbeat and a pleasure to deal with. They did everything they could to sort out the issue and kept me informed of the progress.I don't understand some of the comments on here I have contacted them outside office hours (10pm one night) and they were there to.... continue reading
Whilst using this service I had no problem. It is inevitable as with any ISP that there are occasional outages, but these seemed to be very brief. But inevitably I eventually needed to retire the web site simply because it was no longer required.I was very concerned at the problems with the call centre as experienced by other users of this list. However I sent an email to Fasthost's sales address .... continue reading
Great customer service from Bilal, as I am inept when it comes to anything on line, so was thrilled at the help i received and was able to change password and pay a bill.Thank you for making it painless Bilal, great service!
The sale man Asif helped me through all the hassles and I now got my own website and email at a fraction of the old cost!