What our customers think
Anthony was excellent. He managed the problem in a very professsional way. His knowledge was excellent and he covered all aspects of it. He made it easier for me and he resolved the problem in a timely manner.He is a credit to your company.Peter CooperSpiderweb Internet LimitedAccount N2828
As I am not au fait with setting things up as I am a user not a 'setter-up-er' I was very pleased when Miriam replied to my help request (within a matter of minutes) and went through what I needed to do. It took a couple of e-mails as I am not the quickest in processing this type of information but Miriam was very good at explaining it and the problem was resolved within 20 minuets and I have now .... continue reading
I call these guys at 8:50pm on a friday night and not only do I get an answer, I get outstanding customer service at a highly technical level but very well explained and very helpful indeed.
Jezziel was so useful and solved all of the problems I was having with uploading files and correcting upload pathways. Much appreciated!
I am a relative novice when it comes to setting up websites and domain names.I have needed online support twice in the last few days. My queries were answered very swiftly and my technical problems (due to my lack of knowledge) were very quickly resolved by Fasthosts Customer Support.Thank you for the great service.