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What is Cloud or utility computing?

Cloud computing is a service that offers server resources over the Internet. We provide this service from a network of physical servers – known as a Cloud – by splitting it into many virtual private servers (VPS), which customers can lease. These virtual private servers draw from a pool of processing power, memory and storage to give customers dedicated resources that can be adapted to their needs. Customers have the ability and add, remove or change server resources at any time on demand.

When does it become more cost effective to use Cloud than my own hardware?

What's the difference between ‘on-premise’, ‘hosted’ and ‘cloud’?

What's the difference between a Cloud Server and a Dedicated Server?

What's the difference between a Cloud Server and Cluster Web Hosting?

What is a Cloud Server?

What is a Virtual Machine?

What's the difference between a Virtual Server and a Cloud Server?

How much storage can one Virtual Machine have?

Why would I use shared storage?

Can my server be paused?

How do I back up my data?

What technology is the Fasthosts cloud platform built on?

How do I access my Linux Virtual Machine?

How do I access my Windows Virtual Machine?

Can I set up secure administration access to my server?

What kind of Virtualisation do you use?

Do you provide console access?


How am I billed?

When am I charged?

How does my bill get calculated?

What form of payments do you accept?

Can I view my charges before the end of the month?

Am I charged when I enter a credit card?

What’s the monthly cost of my account if I delete all my resources?


How will I be certain my applications and data are secure in the Cloud?

Do you have a default firewall enabled?


Can I host Magento on a Cloud Server?

Do you offer Windows servers?

What operating systems does the Fasthosts Cloud support?

Do you offer MySQL Cloud Servers?


How is a month defined?

What are the individual costs?

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