To take part in the Fasthosts Affiliate Programme, you need a website or email template on which you can integrate Fasthosts advertisements.

Please note that websites featuring any inappropriate content are excluded from the Fasthosts Affiliate Programme. For more information, see the Fasthosts Affiliate Programme Terms and Conditions.

In your affiliate network account you will find resources available for advertising our products. For each banner or text link, you will find the corresponding HTML code. Copy this code and paste it where you want the banner to appear on your website. If Fasthosts makes any changes to the banners or text links they will be automatically updated on your website.

Tracking is used to measure your success and track the performance of your affiliate marketing and website advertising services. The Fasthosts tracking feature shows which advertising products are generating income and how much you have earned. This data is then processed and you are paid your commissions.

If the user does not order immediately after visiting your website, the cookie is the most important tool to allow an assignment. A cookie is a small text file which saves information about what your website visitors have clicked on. Your Affiliate-ID and the ID of the clicked ad are recorded. If the user then orders within 30 days via the Fasthosts website, all relevant data can be processed and you will receive your commission.

The acceptance of cookies on the user’s computer is a mandatory prerequisite for collecting feedback on mediated orders. For more information, see the Fasthosts Affiliate Programme Terms and Conditions.

The maximum length of time before commission is paid is 75 days. It is possible to be paid sooner, but order validation must be done prior to authorising sales, thus increasing the wait time.

Please note the following requirements for valid Affiliate sales:

• A cookie can only be sent when clicking the advertisement
• Sending a cookie when you display the advertisement (post view) is not allowed
• Mediating sales without complying with the Fasthosts search engine guidelines is not allowed

For more information, see the Fasthosts Affiliate Programme Terms and Conditions.

Your commissions may be cancelled if:

• The customer has a negative credit rating
• The customer cancels the contract during the trial period
• The customer orders twice and one of the orders is cancelled

If in your case none of these answers apply, contact us quoting your identification and the customer data at affiliates@fasthosts.com.

Your commissions may not be registered if:

• Your integration of the advertising code on your website is not correct
• Your cookie is overwritten within the 30-day cookie duration period by another Affiliate, and the commission is credited to them
• The customer turns off the cookie acceptance in the settings of their internet browser
• The customer deletes their saved cookies

If in your case none of these answers apply, contact us quoting your identification and the customer data at affiliates@fasthosts.com.

For any further questions, please contact us at affiliates@fasthosts.com.

All major products that can be ordered on the Fasthosts website are available through the Affiliate Programme.

If you order Fasthosts products for your own use, you will be rewarded with the appropriate commissions.