We welcome your feedback to help us to continue to provide our customers with the best possible experience.
Follow us on:
Support
Contact Fasthosts Support 24/7 by calling 0333 0142 700
Visit support website www.fasthosts.co.uk/support
Sales
Sales freephone helpline
0800 0612 153
Email sales sales@fasthosts.co.uk
Please note: The Sales Team are unable to respond to Technical Support, Account Closures or Billing requests.
Stay safe online
For security reasons please DO NOT transmit details of any credit/debit card using any of the following methods as the security cannot be guaranteed:
- By fax
- Through the post
- Via any electronic means e.g. email, chat, social media
- In support tickets
Please use your customer control panel for managing credit/debit cards.
Domain owners (Registrants)
If your domain name is shown as being on the LIVEDOMAINS tag when doing a WHOIS query via www.nic.uk this confirms that Fasthosts Internet Limited are the registrar for your domain name.
If you do not currently hold an account directly with Fasthosts:
You will receive a response to your enquiry or complaint within the next 3 working days.
Domain release process
If you have purchased a domain through one of our resellers and are experiencing issues contacting them, please follow our domain release procedure
Need to contact our switchboard?
call +44 (0)1452 541 285
Report misuse
To report suspected misuse of Fasthosts' systems, including email spam, please follow our guidelines.
Copyright / Trademark infringement
To report suspected copyright or trademark infringement, please submit your complaint.