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Support
Contact Fasthosts Support 24/7 by calling 0333 0142 700
Visit support website www.fasthosts.co.uk/support
Sales
Sales freephone helpline
0808 1686 777
Email sales sales@fasthosts.co.uk
Please note: The Sales Team are unable to respond to Technical Support, Account Closures or Billing requests.
Stay safe online
For security reasons please DO NOT transmit details of any credit/debit card using any of the following methods as the security cannot be guaranteed:
- By fax
- Through the post
- Via any electronic means e.g. email, chat, social media
- In support tickets
Please use your customer control panel for managing credit/debit cards.
Domain owners (Registrants)
If your domain name is shown as being on the LIVEDOMAINS tag when doing a WHOIS query via www.nic.uk this confirms that Fasthosts Internet Limited are the registrar for your domain name.
If you do not currently hold an account directly with Fasthosts:
You will receive a response to your enquiry or complaint within the next 3 working days.
Domain release process
If you have purchased a domain through one of our resellers and are experiencing issues contacting them, please follow our domain release procedure
Need to contact our switchboard?
call +44 (0)1452 541 285
Report misuse
To report suspected misuse of Fasthosts' systems, including email spam, please follow our guidelines.
Copyright / Trademark infringement
To report suspected copyright or trademark infringement, please submit your complaint.
Closing an account or package
You can request closure of your account, or any services by calling our dedicated cancellation team. Our cancellations team are available by phone, Monday to Friday 8:30am to 5:30pm on 01452 561858. You must ensure you have a valid support code available before calling us.
