Get help from our experts, 24/7
Our team of experts are ready with helpful answers whenever you need them. Regardless of what time you’re working, we’ve got you covered.
Our online support site is packed with helpful tools and resources from the Fasthosts support team to help you make the most of your products.
VISIT SUPPORT SITE
How we can help
Check for known issues
You can find details of known support issues on the system status page of the control panel. Check the page to see if we’re already working on your issue.
Fasthosts Resellers
We have a designated support site for customers who resell Fasthosts services through their own reseller control panel.
Find an answer using our help articles and guides
You might find the answer to your question in one of our articles or guides. Over 90% of customers who visit our support site find an answer here. Our help resources provide support for customers who have purchased services for both personal and business projects.
Live chat
Chat with our sales & support team for quick answers on product features, pricing and more.
Submit and track support tickets
We’ve created a seamless support experience that makes it easy for you to create, monitor and update any support tickets from your Support Hub. Simply click below for more information.
Call us
Call our award-winning support team 24/7 on 0333 0142 700. If you contact us by phone, please have your account number and a valid support code available, so we can quickly authenticate you against your account.