Get help from
our experts, 24/7
Our team of experts are ready with helpful answers whenever you need
them. Regardless of what time you’re working, we’ve got you covered.
Our online support site is packed with helpful tools and resources from
the Fasthosts support team, to help you make the most of your products.
How we can help?
Check for known issues
You can find details of known support issues on the System Status Page of the Control Panel. Here you can also check to see if we’re already working on your issue.
Live chat
Our sales and support team are here to answer any queries you might have, but can’t find answers for. Chat to them for info on products, features, pricing and more.
Call us
Call our award-winning support team 24/7 on 0333 0142 700. Please have your account number and a valid support code available, so we can quickly authenticate you.
Support guides
Signing into my account
Get guidance on how to log in to the Fasthosts Control Panel and what you can do once you’re there.
Upgrading my VPS
Learn how to upgrade your VPS in a few simple steps. It’s quick and easy to do with our guide.
Transferring domains to Fasthosts
We’ll take you through how to transfer your domain to us, without any hassle or overcomplicated steps.
Adding a mailbox to my WordPress package
Take a look at how you can add a mailbox to your WordPress package in as little as 5 minutes.
Changing a domain’s nameservers
In just a few minutes, you can change your domain’s name server through your control panel.
Set up Email on your computer, phone or tablet
Use our guide to set up email on whatever device suits you – whether that’s a computer, phone or tablet.