We're dedicated to making our website and online services accessible to everyone, including individuals with disabilities. Our goal is to provide an equitable experience for all users, regardless of their abilities.

We provide electronic commerce services. On this website, you can find out about our digital content and digital services and order them in the online shop. Customers can manage their contracts and products in the customer area.

The accessibility requirements are based on the European Accessibility Act.

The requirements are aimed to be implemented in accordance with the WCAG 2.2 standard (Web Content Accessibility Guidelines).

This means our websites and customer services areas are designed to be:

• Perceivable: We design our content so all users can perceive it, regardless of visual, auditory, or other limitations.
• Operable: We make sure our website is operable by all users, no matter their abilities. This includes providing keyboard navigation and clear, intuitive controls.
• Understandable: We ensure all information and user interfaces are understandable. We achieve this by using clear language, maintaining consistent navigation, and avoiding any unexpected changes in context.
• Robust: We build our content to be robust enough to be compatible with a variety of user agents, including assistive technologies like screen readers.

We are continuously working to optimize the accessibility of our website and online services.

If you encounter accessibility issues, have suggestions for improvement, or notice that information is presented in an unnecessarily complicated way, please do not hesitate to contact us. We are always striving to resolve reported deficiencies as quickly as possible and provide you with inaccessible information in an accessible format.

Please contact us via telephone: 0333 0142 700 or email: support@fasthosts.com.