Benefits of Twine x Fasthosts partner programme

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Do more with powerful customer management tools

Buy and manage products in your clients’ accounts by connecting with them. You won’t need to juggle separate passwords, and you can securely see what’s going on in their accounts through the Partner Portal.

Plan ahead with early access to our product roadmap

Knowledge is power, and as a Fasthosts Partner you’ll know the ins and outs of what we have planned for the upcoming quarter. Prepare yourself for new product launches and updates, and stay ahead of the competition.

Keep it all together with migration services

Pull all your projects into one place and make it easier to manage everything. We’ll help you migrate your existing websites, servers and more into your Fasthosts account, so you can handle it all in your Control Panel.

Get Partner-dedicated management and support

As a Partner you’ll get access to priority UK support – we’re always here when you need us. And, as a Gold Partner you can benefit from a named dedicated account manager who will work with you to help you make the most out of your products.

Real support from real people, 24/7

Our expert technical support teams are always available to help you, your sites, and your clients. Regardless of what time you’re working, we’ve got you covered.

The story of Fasthosts

Going since 1998, we’ve grown into a team of tech-focused experts with a lot of experience to share. From domains and hosting to servers and security, great products and great customer support are at the forefront of what we do.

86%

86% of calls answered within 20 seconds

9 sec

9 seconds live chat wait time

79%

79% of new customers don't need to contact us

81%

We have a first time resolution rate of 81%

Partner-dedicated management and support

All of our Partners get access to priority UK support. Our experts speak your language and are only ever a phone call away. Plus, our Gold Partners get a named dedicated account manager who will be there to work with them and help them get the most out of their products.

Want to talk to someone about joining the Partner Programme?

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A tailored experience

Fasthosts Solutions Partner

Designed for managed solutions providers and design agencies looking to manage and oversee their clients’ portfolios.

Key features

  • Comprehensive customer management tools
  • Fasthosts branded content and marketing material
  • Fasthosts Partner logo
  • Partner newsletter and product documentation
  • Dedicated account management Gold Partners get access to a named, dedicated account manager who will work with them to get the most out of their products.
  • Earn rewards with referral scheme
  • Premium support from our experts

Fasthosts Technology Partner

Perfect for businesses who’ve made a strategic decision on their infrastructure provider and need the support, capabilities and assurances of an enterprise platform.

Key features

  • Peace of mind with our commitment to availability targets
  • Purpose-built product documentation and industry insights
  • Enterprise SLAs Our promise to give you the platform availability that you expect and that your business deserves.
  • Dedicated account management Gold Partners get access to a named, dedicated account manager who will work with them to get the most out of their products.
  • Product discounts and easy migrations
  • First look at new products and updates
  • Premium support from our experts

Our solutions

Whatever products you need for your business, we’ve got you covered. All our solutions are designed to be easy to use, simple to manage and flexible when you need them to be.

Frequently asked questions

Questions about the Partner Programme? Our FAQs provide answers to the most common queries. You can also contact our expert support team at any time.